Emails and notifications aren't arriving

Every important event also creates an in-app notification. Open the bell in the header, or the Notifications page, to see partnership requests, payouts, ticket replies and campaign changes even if the email never landed.

Check your notification preferences in Settings — partnership, payout and product emails can each be switched off, and one of them may be off from a previous visit.

If you unsubscribed from a platform email in the past, delivery to that address stays blocked until you resubscribe from the link at the bottom of any of our emails.

Sending your own outreach? Connect Gmail so messages come from your address. If a message sits unsent, open Outreach Results — it is almost always waiting for your review and approval.